As we step into 2025, sustainability and technology are set to be crucial drivers of success for the UK cleaning industry.
The demand for cleaning services continues to rise. Currently, 17% of private households employ a cleaner, and the need for specialized commercial cleaning services is growing steadily.
However, challenges persist. A combination of Brexit-related workforce reductions and other factors has led to significant staff shortages in the industry. Many stakeholders are urging the government to recognize cleaning and hygiene as national priorities, prompting the launch of a new industry apprenticeship program.
This report explores the latest UK cleaning industry statistics, covering both household and commercial cleaning services. All figures presented are the most recent available at the time of publication.
Key UK Cleaning Industry Statistics
The UK cleaning industry employs approximately 1.47 million people.
The market was valued at £59.8 billion in 2021.
In 2023, there were 75,565 cleaning businesses in the UK, up from 73,655 in 2022.
A new cleaning hygiene operative apprenticeship scheme launched in January 2024.
Cleaners in the UK typically earn between £17,000 and £24,000 annually, depending on experience.
Small businesses dominate the sector, with 90% employing fewer than 10 people.
Nearly all cleaning businesses (99%) are independently owned.
The industry has a higher proportion of female workers (56%) compared to males (44%). However, roles in landscaping and waste management remain predominantly male-dominated.
The UK Cleaning Market Overview
The cleaning industry contributed an impressive £59.8 billion to the UK economy in 2021 and has shown consistent growth since 2010. The number of cleaning businesses has risen from 46,000 in 2010 to approximately 75,565 in 2023. This steady expansion has resulted in a 23% increase in industry turnover since 2015, aligning with overall economic growth.
The commercial cleaning sector remains strong, driven by increased demand for specialized services. The NHS has been outsourcing more cleaning work, and the growth of UK manufacturing has further fueled demand for commercial cleaning providers. Additionally, niche services such as carpet and upholstery cleaning are witnessing significant growth.
The residential cleaning market is also expanding. An ageing population and changing lifestyles among younger generations contribute to this trend. Notably, 40% of under-35s now employ a cleaner, reflecting a shift in household habits.
However, recruitment remains a challenge. The British Cleaning Council (BCC) previously projected 93,000 new jobs in the sector by 2024, yet 29% of those positions are expected to be difficult to fill.
Employment Statistics in the UK Cleaning Industry
The UK cleaning industry directly employs over 1 million people (1,006,400).
57% of employees in the sector work part-time.
The cleaning, hygiene, and waste disposal industries together make up around 5% of the UK workforce (1.47 million people).
The UK ranks fifth globally for the number of employees working in cleaning roles.
The sector continues to expand, with 75,565 cleaning businesses recorded in 2023.
Workforce Demographics
21% of the cleaning workforce is foreign-born, though this varies by region; in London, 60% of cleaning staff are from overseas.
Between 2020 and 2021, England and Northern Ireland saw the highest growth in cleaning businesses (4%), followed by Scotland (3%) and Wales (1%).
The North East of England experienced the most significant regional growth, with a 5% increase in cleaning businesses.
Cleaning Businesses by UK Region (2025 Projections)
England: 60,420
Scotland: 4,460
Wales: 2,795
Northern Ireland: 1,330
Breakdown by Region:
East: 7,410
East Midlands: 4,235
London: 12,430
North East: 1,790
North West: 6,425
South East: 11,365
South West: 6,740
West Midlands: 5,140
Yorkshire and Humber: 4,485
Commercial Cleaning Sector Insights
The commercial cleaning sector holds the largest market share, employing around 450,000 people. Increased awareness of hygiene and cleanliness in public spaces like hospitals, offices, schools, hotels, and retail locations is fueling demand for commercial cleaning services.
A recent survey found that 61% of people feel more confident in public spaces when they see visible cleaning and hygiene operatives, reinforcing the sector's importance.
To remain competitive, commercial cleaning firms must keep pace with technological advancements. Smart technology and automation are becoming key differentiators, offering efficiency improvements and enhanced service quality.
Cleaning Industry Trends for 2025
Two major trends are set to shape the cleaning industry in 2025: technological innovation and eco-friendly practices.
Tech-Driven Cleaning:
Robotic cleaners are increasingly being used for basic tasks like vacuuming and floor scrubbing.
The adoption of Internet of Things (IoT) devices allows cleaning companies to monitor cleanliness levels, equipment maintenance needs, and supply replenishments in real-time.
Sustainability in Cleaning:
Both residential and commercial cleaning businesses are shifting towards eco-friendly products and sustainable practices.
The use of harsh chemicals and disposable cleaning products is decreasing in favor of greener alternatives.
Protecting Your Cleaning Business
The cleaning industry provides an essential service, reinforced by its critical role during the COVID-19 pandemic and the ongoing importance of high hygiene standards.
However, operating a cleaning business comes with risks. Accidents can happen, whether through broken items, chemical spills, or workplace injuries. That’s why having the right insurance is essential.
Public Liability Insurance: Covers legal costs and compensation if damage occurs to a client’s property or an accident happens during service delivery.
Employers' Liability Insurance: A legal requirement if you employ staff, providing protection in case of work-related illnesses or injuries.
For more details on insurance options for cleaning professionals, visit our website or contact Ace Dot Services Limited at 023 9323 3196.
Ace Dot Services Limited remains committed to staying ahead of industry trends, embracing sustainability, and leveraging technology to provide top-quality cleaning solutions in the UK market.
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